Misael Reynoso Resume

Certifications

Excellent customer service skills and professionalism.
Working knowledge of LAN/WAN and distributed computing environment (client/server).
Experience in Active Directory and configuring network routers.
Ability to multi-task with a positive “can-do” attitude in a busy technical work environment.
Strong problem-solving skills and ability to present technical concepts in layman terms.
Self-driven and highly motivated with a positive mental attitude and ability to work without close supervision.
Good organizational, interpersonal, and written and verbal communication skills.

Los Angeles City College

Associate of Arts - Jan 2006-Dec 2009

General Education, Computer Technology

Thomas Jefferson High School

High School Diploma - July 2001-June 2005

General Education

Advanced Network Solutions - Tier 2 Technician

Feb 2022 - Present

Perform systems administration for Windows Servers, and workstations across multiple clients.
Experience with virtualized environments and remote connectivity.
Working knowledge of premise/cloud backup and recovery systems.
Maintain client security levels and confidentiality of information.
Input and manage tickets through our services automation system.
Participate in team meetings and training as required.

Los Angeles County Property Preservation - Office Manager

Nov 2008 - Aug 2021

Responsible for the daily maintenance and management of the company’s websites.
Perform data entry into the business’s database and record keeping procedures.
Daily monitor and maintenance of office network and hardware peripherals.
Assist with daily office operations to help maintain efficient workflow.
Participate in decision-making meetings with supervisor.
Supervise new hires through training and assigning work.
Instrumental in the management of crew members and providing them with their assignments.